StudyKindleAcademy ("we", "us", "our") provides an online exam preparation platform,
including mock tests, study materials, and related features, accessible through our
website and our mobile application ("StudyKindle"). This Privacy Policy explains what
information we collect, how we use it, and the choices you have.
By creating an account or otherwise using our platform, you agree to the collection and
use of information as described in this policy.
1. Information We Collect
We collect the following categories of information:
- Account information — your name, email address, and phone number when you register.
- Exam and study activity — the mock tests you take, your answers, scores, time taken, and progress across subjects and topics, so we can show you results and performance analytics.
- Payment information — when you purchase a package, payment is processed by our payment partner, Razorpay. We do not collect or store your full card, UPI, or bank account details ourselves; we receive confirmation of successful payment and a transaction reference from Razorpay.
- Device and usage information — basic technical information such as device type, operating system, and app version, used for troubleshooting and improving reliability.
2. How We Use Your Information
- To create and manage your account, and let you log in securely.
- To deliver the core service — mock tests, study materials, results, and performance tracking.
- To process package purchases and maintain a record of your transactions.
- To communicate with you about your account, exam results, or important updates to our service.
- To maintain the integrity of exams, including detecting irregular activity during a test (such as switching tabs or exiting fullscreen), which is used solely to enforce fair test-taking conditions.
- To improve our platform based on aggregate usage patterns.
3. How We Share Your Information
We do not sell your personal information to anyone. We share information only with:
- Razorpay, to process package payments securely.
- Cloudinary, our cloud storage provider, which hosts study material documents you access through the platform.
- Law enforcement or regulators, only if required by law.
4. Data Security
We take reasonable technical and organizational measures to protect your information,
including secure password storage and encrypted connections (HTTPS). No method of
transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your account and exam data for as long as your account remains active, or as
needed to provide our services, resolve disputes, and comply with legal obligations. You
may request deletion of your account and associated data at any time (see Section 7).
6. Children's Privacy
Our platform is intended for competitive exam aspirants and is not directed at children
under the age of 13. We do not knowingly collect personal information from children under 13.
7. Your Rights and Choices
You can:
- Access or update your account information at any time by logging in.
- Request a copy of the personal data we hold about you.
- Request that we delete your account and associated personal data, subject to any legal or accounting retention requirements.
To exercise any of these rights, contact us using the details below.
8. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will
update the "Last updated" date at the top of this page. Continued use of our platform after
changes are posted constitutes acceptance of the revised policy.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, contact us at: